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General Manager

Our client, a boutique fine jewelry brand, is seeking a General Manager to join their Boston team!

Responsibilities:‍

  • Drive overall store sales and performance while maintaining a strong client experience.
  • Lead by example on the sales floor and support the team in achieving store goals.
  • Oversee hiring, training, coaching, and ongoing development of the team.
  • Maintain a positive, client-focused store environment and build strong customer relationships.
  • Support local outreach and initiatives to increase store awareness and traffic.
  • Oversee day-to-day store operations, including scheduling, inventory, and general store standards.
  • Monitor sales and team performance, prepare regular reports, and identify opportunities for improvement.
  • Ensure company policies, procedures, and operational standards are consistently followed,
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Qualifications:‍

  • 3–5+ years of experience
  • Proven experience leading, training, and developing a team.
  • Hands-on leadership style with the ability to work effectively on the sales floor.
  • Strong communication, interpersonal, and customer service skills.
  • Highly organized, dependable, and able to manage multiple priorities.
  • Experience in jewelry or high-touch retail is a plus.
  • Proficiency with Microsoft Office and retail POS systems.
  • Bachelor's degree preferred but not required.

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Full Time On Site.

Salary: $80,000-$100,000 + bonus


Please submit a resume for consideration!

You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you have updated your LinkedIn profile and that you start collecting your references early.

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