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location

Kansas City, MO

salary

$21/hr

employment type

Temp To Hire

category

Customer Service

division

Fourth Floor

This opportunity is with a client of Career Group, a premier, Women-Owned recruiting agency recognized nationwide for excellence in corporate and administrative staffing. We connect talented professionals with top companies and act as trusted career advisors every step of the way.

This role is with a client of Syndicatebleu, a Women-Owned creative staffing agency under the Career Group Companies umbrella. We specialize in connecting marketing, creative, and tech professionals with forward-thinking companies nationwide.

This role is with a client of Fourth Floor, a Women-Owned fashion recruiting firm and part of the Career Group Companies family. We place top talent in roles across apparel, beauty, and lifestyle brands nationwide—helping professionals find their perfect fit in fashion.

This opportunity is with a client of Career Group Search, a Women-Owned executive search firm and part of the Career Group Companies network. We specialize in high-level placements from VP to C-level, partnering with innovative companies and industry leaders.

This opportunity is through Career Group Events, a Women-Owned staffing firm trusted by leading brands to support their high-profile events. From festivals and trade shows to brand activations, we connect dynamic talent with unforgettable experiences.

This is an internal opportunity within Career Group Companies, a premier, Women-Owned recruitment and advisory firm recognized by Forbes as one of America's Best Recruiting Firms. With over 40 years of experience, we are known for our high-touch, personalized approach and our commitment to excellence.

Customer Service Advisor

Our client, a massive US-based music retailer, is looking for a TEMP-TO-HIRE Customer Service Advisor to join their team on-site in Kansas City, MO!

Responsibilities:
• Customer Engagement - Serve as the first point of contact for customers and provide friendly, professional support through phone, email cases, and chat.
• Revenue Support - Support sales goals by using strong communication and product knowledge to create positive and helpful customer interactions.
• Product Knowledge - Stay informed about new products, promotions, and industry trends so you can share accurate and current information with customers.
• Digital Engagement - Use digital tools and platforms to communicate with customers and highlight product features and benefits.
• Team Collaboration - Partner with other team members to share knowledge, learn, and improve customer experience.

Requirements:
• Comfortable using computers and digital communication tools.
• Ability to learn quickly and stay productive in a fast-paced environment.

Please submit a resume for immediate consideration!

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