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Production & Shipping Coordinator

An established accessories wholesale company is seeking a detail-oriented Production/Shipping Coordinator to support its warehouse and production teams. This role will assist with daily shipping and receiving operations, logistics coordination, order tracking, and administrative tasks while ensuring shipments meet customer requirements and deadlines.

Key Responsibilities‍

  • Coordinate incoming and outgoing shipments, including scheduling, routing, and freight logistics.
  • Prepare and maintain shipping and receiving documentation, including invoices, packing slips, bills of lading, and other required paperwork.
  • Process ASNs and EDI transactions while ensuring compliance with retailer shipping, packaging, and labeling requirements.
  • Track orders, deliveries, inventory, and product styles to ensure timely and accurate fulfillment.
  • Follow up with production teams on order status, shipment timelines, and outstanding issues.
  • Maintain price ticket records and assist with inventory checks and quality control.
  • Support the review and resolution of billing discrepancies, retailer chargebacks, and shipping issues in collaboration with accounting.
  • Provide professional customer service to distribution centers and retail partners, responding promptly to emails and phone inquiries.
  • Assist with data entry, filing, QuickBooks, and other administrative tasks related to production and logistics.
  • Support the Warehouse Manager with daily shipping and receiving schedules, workload coordination, and operational priorities.
  • Help identify opportunities to improve efficiency, control costs, and maintain accurate shipping processes.
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What We’re Looking For‍

  • 2–5 years of experience coordinating shipments to major retailers.
  • Knowledge of shipping and receiving procedures, freight logistics, and retailer compliance requirements.
  • Familiarity with ASN and EDI processing, invoices, bills of lading, packing slips, and chargeback prevention.
  • Experience with UPS and FedEx shipping is a plus.
  • QuickBooks experience is preferred.
  • Basic understanding of apparel or accessories production, materials, construction, and hardware for quality control.
  • Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced warehouse environment.
  • Professional communication skills, strong telephone etiquette, and a customer-service-oriented approach.
  • A proactive, respectful, and solutions-oriented mindset.

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Please submit your resume for consideration

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