Benefits Specialist

Our client, a management consulting firm, is looking for a Benefits Specialist on a freelance basis through January 2027!

In this role, you will support U.S. benefit program operations with primary ownership of service delivery, open enrollment administration, and plan administration.

Responsibilities
- Serve as the primary point of contact for employee benefit inquiries across health, dental, vision, life, disability, retirement, and leave of absence programs.
- Deliver empathetic, timely, and accurate responses that build employee trust and confidence.
- Provide support to end-to-end planning and execution of the annual open enrollment cycle, including, sending employee communications, vendor coordination, and post-enrollment audits.
- Serve as liaison with carriers and benefit vendors throughout the enrollment period.
- Administer day-to-day benefit plan operations, including enrollments, qualifying life event changes, terminations, and billing reconciliation.
- Ensure data accuracy across benefit platforms, HRIS, and carrier systems.
-  Support preparation and distribution of ACA reporting obligations (Forms 1094-C and 1095-C) in coordination with payroll and HRIS.



Qualifications
- 3+ years of benefits administration experience, including direct responsibility for employee service delivery and open enrollment.
- Comprehensive knowledge of U.S. health and welfare benefit plans, with demonstrated ability to resolve complex employee inquiries and explain plan provisions clearly to employees at all levels.
- Strong service orientation and interpersonal skills; proven ability to deliver high-quality, empathetic support in a fast-paced, professional environment.
- Expertise in open enrollment planning and execution, including HRIS configuration, carrier file management, and employee communications.
- Solid understanding of ACA compliance requirements, including 1094-C/1095-C reporting obligations.
- Demonstrated experience administering U.S. benefit programs with direct accountability for employee-facing service delivery and open enrollment.
- Experience working with benefit administration systems and HRIS platforms; Workday experience strongly preferred.
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Please submit your resume for consideration!