Areas of Focus
Customer Support
Call Center
Customer Experience & Retention
Concierge Services
Client Relations
Account Support
Bilingual Customer Support
Customer Service Leadership & Training
Top Customer Service Roles
Customer service professionals are the face of your brand, delivering the experiences that build customer trust and loyalty. From entry-level representatives to customer service managers, we place high-performing talent across industries nationwide.
Don’t see your role listed? Reach out to discuss your hiring needs.
one firm
six ways to hire
one firm
six ways to hire
A curated search to extend a full-time offer to the candidate you select. We are here to assist with the entire interview process and to ensure a smooth onboarding into your organization.
A candidate starts as a contract employee for a trial period. After that period is up, you then decide if you’d like to convert the employee to full-time.
Let us do the work for you. A candidate contracted out to work on an assignment basis for your company – the assignment duration is up to you.
An exclusive opportunity to build your leadership and C-level team, leveraging our industry insight and expertise under a retained executive search agreement.
We will become the Employer of Record for any temporary worker, alleviating the burden of payroll tax filings and benefits administration at a reduced hourly bill rate.
Outsource your entire recruitment process to us. Our highest tier of service, tailored for your needs.
Inquire Now
Work With an Expert Staffing Agency for Your Sector
10,000+
450k
150+
Hire Customer Service Staff
To get started, fill out the form below. Job seeker? Visit our Find Work page.
Let's find your people
01
Contact us to start your search. We can advise on hiring trends, hiring best practices, and salary benchmarking to help align your hiring strategy.
02
We begin advertising and outreach, partnering with our in-house marketing team to promote your role online and within our extensive network.
03
We actively source quality talent using the latest recruitment technologies and begin vetting and screening candidates face-to-face.
04
We provide you with a carefully curated list of qualified, brand-right candidates until you're obsessed with the people we've found.
05
You select candidates you’d like to interview, we'll coordinate the scheduling.
06
Make an offer & celebrate! We will help onboard your new favorite team member.
Testimonials
Career Group did an exceptional job during a recent hiring process at Casa Tua. They were efficient, friendly, and demonstrated high professionalism and dedication. They heard and understood our needs and all the candidates exceeded expectations. I look forward to our next partnership.
Career Group Events is an outstanding partner. When we're onsite at events, we never need to worry because we know their dedicated team will be thorough and efficient in getting the job done. Their staff steps in, time and time again when we need extra support, and the entire management team is positive, professional, and easy to work with.
Fourth Floor has been instrumental in helping our team at Tory Burch to identify high-caliber talent across all facets of our business. They are dedicated, professional, thorough, resourceful, have contacts in all the right places, and have been a pleasure to work with!
Syndicatebleu is my top choice to work with due to their attentiveness, accessibility, collaborative working style, and network of talent. They are up-to-date on the market and have helped me to negotiate many successful offers. They deliver on talent and are a pleasure to work with.
Career Group has been an essential recruiting partner to STX Entertainment, successfully placing candidates within all areas of the company. They really listen and they are great at providing a diverse group of candidates. They have a rockstar team that is really on top of it.
Career Group Companies is an absolute pleasure to work with. The candidates that they submit for consideration are always qualified, intelligent, professional, and eager to make an impact. I would recommend them without hesitation to any company looking to add talented individuals to their workforce.
Career Group has been a wonderful partner to our firm for many years. They have helped us place both temporary and permanent placement candidates – always submitting high-quality candidates that excel in their positions. I trust that Career Group will work diligently on our searches to provide targeted candidates that fit our needs.
The team at Career Group provides a high-touch client experience. They are professional, organized, and have consistent follow through. Their team is attentive and truly listens to our needs. I look forward to our next partnership!
FAQs
How Does Career Group Ensure Candidates Align With Our Company Culture?
We take a high-touch, consultative approach to every placement, beginning with a deep dive into your hiring needs, values, and team dynamics. Our recruiters carefully vet candidates to ensure they possess not only the right skills but also the personality and mindset to thrive within your company culture.
What Industries Does Career Group Serve for Customer Service Staffing?
As a leading call center and customer service staffing agency, we provide top-tier talent across fashion, beauty, lifestyle, finance, technology, hospitality, healthcare, and non-profits. Our nationwide network allows us to support businesses in a wide range of industries with tailored staffing solutions.
What Hiring Options Are Available for Customer Service Roles?
We offer flexible hiring solutions to meet your business needs, including temp, temp-to-hire, and direct hire placements. Our team can handle screening, onboarding, payroll, and benefits administration, allowing you to scale your customer service team quickly and efficiently.
How Quickly Can Career Group Fill Customer Service Positions?
With a nationwide talent network and proactive recruiting approach, we can fill customer service roles immediately. Our streamlined vetting and onboarding process ensures your team is staffed with qualified, customer-focused professionals ready to deliver an exceptional service experience.
How Does Career Group Ensure Candidates Have the Right Soft Skills for Customer Service Roles?
Our recruiters use a rigorous vetting process to assess each candidate’s communication skills, problem-solving abilities, and customer-first mindset. We meet candidates in person at one of our six nationwide offices to evaluate their experience, professionalism, and cultural fit, ensuring they are well-equipped to represent your brand.
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