A General Manager oversees daily operations at a hotel, restaurant, or hospitality venue. They manage staff, ensure excellent guest service, handle budgets, and ensure compliance with health and safety regulations. Their goal is to create a seamless experience for guests while maintaining profitability.

Measurable objectives often include guest satisfaction scores, staff retention rates, revenue growth, and operational efficiency. Tracking guest reviews, service quality metrics, and staff performance also helps assess the General Manager's effectiveness.

Candidates should have significant experience managing hotel or restaurant operations, including leading teams, managing budgets, and enhancing guest experiences. A background in hospitality management or business administration is highly valued.

While a General Manager oversees all aspects of a hospitality business, an Operations Manager focuses on the logistics and day-to-day tasks that ensure smooth operations, such as managing staff schedules, supply chains, and service standards.

The cost varies depending on the specific hiring needs and the complexity of the role. Working with an experienced recruiter provides access to top-tier candidates quickly, ensuring a great fit for your hotel or restaurant, but pricing is customized to each client.