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location

New York, NY

salary

$70,000

-

$75,000

employment type

Direct Hire

category

Customer Service

division

Fourth Floor

This opportunity is with a client of Career Group, a premier, Women-Owned recruiting agency recognized nationwide for excellence in corporate and administrative staffing. We connect talented professionals with top companies and act as trusted career advisors every step of the way.

This role is with a client of Syndicatebleu, a Women-Owned creative staffing agency under the Career Group Companies umbrella. We specialize in connecting marketing, creative, and tech professionals with forward-thinking companies nationwide.

This role is with a client of Fourth Floor, a Women-Owned fashion recruiting firm and part of the Career Group Companies family. We place top talent in roles across apparel, beauty, and lifestyle brands nationwide—helping professionals find their perfect fit in fashion.

This opportunity is with a client of Career Group Search, a Women-Owned executive search firm and part of the Career Group Companies network. We specialize in high-level placements from VP to C-level, partnering with innovative companies and industry leaders.

This opportunity is through Career Group Events, a Women-Owned staffing firm trusted by leading brands to support their high-profile events. From festivals and trade shows to brand activations, we connect dynamic talent with unforgettable experiences.

This is an internal opportunity within Career Group Companies, a premier, Women-Owned recruitment and advisory firm recognized by Forbes as one of America's Best Recruiting Firms. With over 40 years of experience, we are known for our high-touch, personalized approach and our commitment to excellence.

Wholesale & Ecommerce Customer Service Coordinator

Our client, a contemporary women's lifestyle brand, is seeking a Wholesale & Ecommerce Customer Service Coordinator to join their team in NYC!


Responsibilities

  • Manage wholesale orders in JOOR + Shopify
  • Allocate inventory and coordinate shipments with sales + warehouse
  • Handle EDI, UPCs, retailer compliance, and reporting
  • Support wholesale accounts (order updates, returns, RAs, payment + shipping outreach)
  • Respond to ecommerce customer inquiries and process returns
  • Maintain accurate inventory and monitor sell-through
  • Assist with production projections and PO creation

Qualifications

  • 3+ years experience in wholesale/ecommerce operations within fashion
  • Strong knowledge of JOOR, Shopify, EDI and ERP (AS2000 preferred)
  • Detail-oriented, organized, and solutions-driven
  • Comfortable in a fast-paced, growing brand environment with an entrepreneurial spirit



Full time on site, 5 days in office

Please submit your resume for consideration

$70k-75k

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