Senior Tech Program Manager

A leading specialty retail and lifestyle brand is seeking an experienced Tech Program Manager to drive large-scale initiatives across its logistics and supply chain ecosystem. This role is ideal for someone who excels in fast-paced, highly cross-functional environments and can bridge the gap between technical execution and operational needs. If you are skilled at structuring complex programs, managing dependencies, aligning diverse stakeholders, and leading teams from concept to delivery, this position offers the opportunity to make a significant impact on critical logistics operations.\

Pay: $50–75/hr
Duration: Ongoing, long-term temp
Location: Hybrid (4 days onsite, 1 day remote) in San Francisco, San Jose, or Rocklin

‍

What You’ll Do

• Lead end-to-end delivery of complex logistics programs using established program and project management methodologies.
• Partner with project managers to identify and manage risks, track dependencies, and maintain overall program health.
• Communicate program status, issues, and next steps to leadership and cross-functional partners.
• Utilize tools such as Jira and Rally to structure work, define estimates, build execution plans, remove blockers, and drive alignment.
• Collaborate with business users and product owners to refine requirements for supply chain and logistics systems.
• Oversee configuration and custom development within warehouse management platforms.
• Manage integrations between logistics systems and upstream/downstream platforms, including OMS, merchandising systems, carriers/3PLs, and microservices.
• Lead development and QA efforts for integrations, reporting, analytics, and performance monitoring.
• Own program financials, including budgeting, forecasting, cost analysis, and performance metrics.
• Coordinate quality control processes, documentation, communication plans, and stakeholder updates.
• Identify strategic interdependencies and collaborate with partners to resolve issues quickly.
• Build and lead high-performing cross-functional teams across engineering, architecture, QA, and product.
• Manage relationships with external vendors, ensuring deliverables meet timelines and SLAs.

What You Bring

• Bachelor’s or Master’s in Computer Science or related field, or equivalent experience.
• 8+ years of program/project management experience, ideally within logistics, supply chain, or retail.
• Strong technical understanding of logistics systems architecture and integrations.
• Hands-on experience working closely with development teams and driving technical deliverables.
• Proven success managing large-scale, complex logistics or retail programs.
• Expertise with warehouse management systems (Manhattan strongly preferred).
• Deep familiarity with project management tools and methodologies (Jira, Rally, SDLC).
• Strong skills in roadmap planning, estimation, budgeting, and metrics-based decision making.
• Clear, confident communication skills across technical and executive audiences.
• Experience managing third-party vendors and navigating cross-team dependencies.
• Strong analytical, facilitation, and collaboration capabilities.
• High execution bias and ability to operate in fast-moving, ambiguous environments.

‍

Please submit your resume for consideration!