What is an Office Manager?
An office manager is a professional responsible for overseeing the day-to-day operations of an office. Office managers provide essential direction and communication to maintain a successful and efficient workspace. Strong communication skills are a must as office managers often need to solve conflicts and delegate tasks. The best office managers will be organized, confident, and flexible since these individuals wear many hats.
Office Manager Qualifications
A strong office manager will be independent with plenty of energy to accomplish a wide variety of tasks. Organization is a must, as office managers are responsible for scheduling meetings and appointments, organizing office operations and procedures, and coordinating multiple departments to maintain policies and procedures. A qualified office manager will display confidence and strong relationship building skills that allow them to connect with executives, visitors, vendors, and service providers. Office management, administrative, or assistant experience is a plus.
Duties of an Office Manager
- Oversee day-to-day operations of the office, often including maintenance and facilities administration
- Implement, coordinate, and update all office policies
- Foster and manage relationships with vendors, service providers, and landlord including price negotiations and ensuring invoices are paid
- Ensure a smooth running operation, including stocking office supplies and maintaining inventory
- Organize onboarding and orientation for new employees
Interview Questions to Ask
Asking the right interview questions when hiring an office manager is key. When interviewing, we recommend engaging in thoughtful conversations and purposeful relationship building. Here are some starter questions to consider when hiring an office manager:
- What do you view as the most important qualities of an office manager?
- Can you describe a project you were assigned in one of your previous roles and how you approached it?
- Tell us about your experience in implementing and enforcing office policies and procedures.
- What made you interested in working with our company?
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