Hire a Director of Operations

At CG Search, we make it easy to hire a director of operations by applying market intelligence to the dilligent search process. Whether you're seeking an operations leader to help grow an emerging start-upor a director prepared to lead a large organization, we can find a match for your work culture and brand.

What is a Director of Operations?

A director of operations is responsible for managing and coordinating operations within an organization. This expert ensures that every process aligns with business goals and objectives, allowing the company to remain profitable throughout all functions. Ideally, the director of operations oversees the growth and profitability of an organization. Some critical roles in this job include managing staff, controlling expenses, and supervising goods production (where applicable).

Director of Operations Qualifications

Most employers prefer candidates with excellent verbal and written communication skills, extensive experience in operations, and excellent analytical and data evaluation skills.  The tenured search consultants at Career Group Companies will help job seekers determine if this position is right for them, before connecting them with a great employer. We also aim to streamline hiring a director of operations for employers by finding the best match for their company’s unique needs.

Duties of a Director of Operations

  • Define, implement, and revise an organization's operations policies
  • Collaborate with the company’s HR department to devise and post clear and accurate job descriptions for open roles
  • Oversee employee hiring and training programs
  • Coordinate with departmental heads to come up with effective financial plans
  • Keep track of the organization's budget and revenue margins to ensure that they align with the company's profit goals

Interview Questions to Ask

Asking the right interview questions when hiring a director of operations is key. When interviewing, we recommend engaging in thoughtful conversations and purposeful relationship building. Here are some starter questions to consider when hiring a director of operations:

  • What do you view as the most important qualities of a director of operations?
  • How do you balance short-term operational needs with long-term strategic goals?
  • What made you interested in working with our company?
  • What do you see as the biggest challenges facing operations management in our industry today?

Land your dream job as

a Director of Operations

Getting your foot in the door with an amazing company can be a challenge. Our recruiting experts are ready to help you land your next dream role.

View Open Roles


a Director of Operations

With over 40 years of recruiting experience, we can help you fill any open role, plus, offer insight into current market rates and team structuring.

Find Talent


What is a Director of Operations?

A director of operations is a senior executive responsible for overseeing and optimizing an organization's daily operations, encompassing strategic planning, process management, resource allocation, team leadership, cross-functional collaboration, risk management, technology integration, quality control, budget oversight, and crisis management. 

This role ensures efficient processes, effective teamwork, and alignment with strategic objectives while adapting to industry changes and maintaining regulatory compliance. A director of operations typically exists in larger companies and encompasses a wide range of responsibilities aimed at ensuring the efficient functioning of various business processes and departments. 

What are Measurable KPIs for a Director of Operations?

Measurable Key Performance Indicators (KPIs) for a director of operations can vary depending on the responsibilities and goals of the role within the office. Here are some commonly used KPIs for a director of operations:

  • Operational Efficiency: Considering metrics like process cycle time, resource utilizations and throughput can help set up markers for success in efficiency. 
  • Team Performance and Development: This KPI can be measured through employee productivity and employee retention. 
  • Supply Chain Management: Measuring the ability of supplier performance and overall inventory turnover can help evaluate operations cost and quality. 
  • Process Improvement: Understanding the frequency and success of process improvement initiatives and evaluating the costs of said process improvements is an important KPI for directors of operations. 
  • Technology Integration and Innovation: By evaluating the adoption of new technology in efforts to improve workflow and innovation solutions is a great marker for success.

KPIs should align with the targeted objectives and responsibilities of the director of operations job description in an organization. It's important to set specific targets and update these KPIs regularly to ensure relevance.

What Experience is Needed to be a Director of Operations?

A successful director of operations typically possesses a bachelor's or master's degree in fields such as Business Administration, Operations Management, or a related discipline, along with several years of progressively responsible experience in roles like Operations Manager or Project Manager within the relevant industry. 

This role demands strong leadership skills, a deep understanding of industry-specific dynamics, and expertise in optimizing operational processes, driving strategic initiatives, fostering cross-functional collaboration, and making informed decisions under pressure. Candidates should also demonstrate proficiency in financial management, change leadership, and technology integration, supported by a track record of achievements in enhancing efficiency, cost management, quality, and overall operational excellence.

What is a Director of Operations vs Operations Manager?

While both roles are crucial for an organization's operations, the director of operations holds a higher-level, strategic position with broader responsibilities across multiple functions, while the operations manager is more focused on the day-to-day execution and management of a specific department or area. The two roles often work collaboratively to ensure that the organization's operational goals are met at both the strategic and tactical levels.

Market Trend Report & Salary Guide

Discover the salary benchmarks and hiring insights you’ll need to build your team, across every industry and discipline.

Get The Report

Career Group Companies Market Trend Report and Salary Guide 2023

our divisions

Career Group recruiter writing in notebook
Career Group logo

As a leading, high-end administrative recruitment agency, Career Group specializes in staffing administrative support, finance and accounting staff, human resources, family office positions, and more. We are proud to be industry leaders, creating deep-rooted relationships and using a curated approach to make the perfect match. Careers start here.

Learn More

Syndicatebleu creative recruiter

As one of the top creative staffing agencies in the country, Syndicatebleu places highly skilled professionals in direct hire, temp-to-hire, and contract roles at some of the most notable companies nationwide. We specialize in staffing creative, digital, marketing, tech, IT, and sales talent across a diverse range of industries.

Learn More

Fourth Floor fashion recruiter
Fourth Floor logo

We understand that people are the cornerstone of the fashion industry. Fourth Floor specializes in staffing within the apparel, beauty, and lifestyle industries. As premier fashion recruiters, we take a hands-on approach to each search, allowing us to adapt to changing trends in both fashion and recruiting. Fashion careers start at Fourth Floor.

Learn More

CG Search recruiter portrait
Career Group Search logo

At CG Search, we specialize in building your executive team. We are a premier executive search firm placing top-tier talent in director to C-level roles, with clients ranging from Fortune 100 to boutique startup firms. Our tenured Search Consultants handle these critical searches with the utmost discretion, nuance, and care. Let us help you shine.

Learn More

Event Team recruiter
Event Team logo

For events large and small, Event Team has your staffing needs covered. Our expansive network of event staff spans the nation, and we’ll work with you every step of the way to make your next experience unforgettable. We set the highest standard for event staffing, using a high-touch approach and exceptional on-site staff management.

Learn More