A property manager for private estates oversees the personalized care and daily operations of a luxury residence, often for UHNW individuals or families. This includes managing household staff, coordinating vendors, maintaining privacy, and ensuring the property meets the highest standards at all times. In contrast, a property manager for rentals focuses on income-generating properties—handling tenant relations, leasing, rent collection, and property upkeep. The former is lifestyle-focused, while the latter is operational and revenue-driven.

You may need a full-time property manager if managing multiple properties has become burdensome. It may also be a wise idea if your family or properties have complex daily maintenance needs (such as extensive grounds or intricate systems), or you have a significant number of staff to manage.

The most important qualities in a property manager for UHNW families are discretion, professionalism, and exceptional attention to detail. They must be proactive problem-solvers who can anticipate needs, manage complex schedules, and oversee household staff with grace and authority. Strong communication skills, trustworthiness, and the ability to maintain confidentiality are essential. Above all, they should embody a service-first mindset while upholding the standards and privacy of the family at all times.

Yes, a property manager can oversee multiple residences, especially for UHNW families with homes in different cities or countries. In these cases, the manager must be highly organized and capable of delegating local tasks while maintaining consistent standards across all properties. Travel may be required to ensure each home operates smoothly. Success in this role depends on trust, communication, and a strong network of reliable local support.

Property managers work closely with other household staff by overseeing operations, setting expectations, and ensuring seamless communication across the team. They often serve as the point of contact between the principal and staff, coordinating schedules, resolving issues, and maintaining service standards. While butlers, housekeepers, and estate managers each have defined roles, the property manager ensures all efforts align with the family's preferences and lifestyle. Collaboration, leadership, and discretion are key to fostering a well-run household.