Hire a Hotel Sales Manager

Career Group Companies provides high-touch hotel sales recruitment services tailored to luxury hotels and resorts. Our hands-on approach to recruitment, screening, and match-making aligns hotel sales managers with opportunities that match their skills and capabilities. Elevate your team’s capabilities through our luxury hotel sales recruitment services.

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Good American logo
PIMCO logo
Bain & Co. logo
Mattel logo
JRK Property Holdings
Universal Music Group logo
Fortress logo

What Is a Hotel Sales Manager?

A hotel sales manager drives sales and revenue by creating and implementing strategies to maintain client relationships. They also organize sales events, manage account portfolios, cultivate client loyalty, and network with other hospitality industry professionals.

Additionally, hotel sales managers coach and support sales personnel. They provide personalized guidance to each team member to unlock their full potential. The best hotel sales managers are exceptional communicators and world-class leaders. We make it our mission to match candidates with the unique experience required to make an immediate impact while blending seamlessly with your culture.

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Hotel Sales Manager Qualifications

The ideal hotel sales manager should demonstrate strong organizational and multitasking abilities, ensuring they can handle the fast-paced environment of a luxury hotel. Effective communication and interpersonal skills are also essential, as these professionals must engage seamlessly with clients, team members, and other stakeholders. Discretion and sound judgment are crucial in making decisions that impact the hotel’s revenue and reputation.

While formal academic requirements are not always mandatory for hotel sales manager roles, most luxury hotels and resorts prefer candidates with a background in Hospitality Management, Business, or a related field. In addition, candidates should possess proficiency in developing and executing sales strategies tailored to the hospitality sector.

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Duties of a Hotel Sales Manager

The duties of a hotel sales manager will vary depending on the size and nature of the establishment. The composition of the sales team will likely affect the job functions as well. In general, a hotel sales manager must be able to:

  • Set and execute effective sales strategies to drive revenue
  • Organize sales events and promotions
  • Raise brand awareness via marketing outreach
  • Cultivate and sustain relationships with new and returning clients
  • Regularly communicate with hotel management about sales performance
  • Track key performance metrics and provide insights for continuous improvement

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Modern, open-air room with floor-to-ceiling windows overlooking a calm ocean.   Wooden lounge chairs facing the water, with tall grasses near the edge.
Woman in a suit, standing behind a reception desk, on the phone,  looking at a computer screen pleasantly.

Interview Questions to Ask

Our hotel sales recruitment experts vet candidates through a series of target interview questions, which may include the following:

  • Can you describe a successful sales strategy you developed and implemented in your previous role?
  • Give an example of a time when you successfully converted a B2B lead into a long-term client. What steps did you take?
  • How do you stay updated on hospitality industry trends and market conditions?
  • How do you communicate sales performance and market insights to hotel management?

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a Hotel Sales Manager

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a Hotel Sales Manager

With over 40 years of recruiting experience, we can help you fill any open role, plus, offer insight into current market rates and team structuring.

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FAQ

What Does a Sales Manager of a Hotel Do?

A hotel sales manager oversees sales strategies, negotiates contracts with clients, and promotes the establishment’s services to increase revenue. They will pursue group booking opportunities and organize events to maximize income. The hotel sales manager also oversees corporate accounts.

Do Hotels Often Have a Sales Department?

Hotels frequently maintain sales departments dedicated to attracting guests and managing bookings. The sales team must maximize revenue through effective marketing and client relationship management. 

Larger establishments may also have internal marketing teams that collaborate with the sales department to create unified advertising strategies. A hotel sales manager must facilitate seamless communication between their staff and marketing personnel to achieve synergy and goal alignment.

How Do I Become a Hospitality Sales Manager?

A hospitality sales manager needs experience in sales and hospitality. Individuals interested in this career path should pursue relevant education and certifications.

They should also develop their skills by working in entry and mid-level positions, as well as demonstrate strong communication capabilities. Additionally, hospitality sales managers need organizational skills to nurture client relationships and drive revenue growth. 

What Skills Do You Need to Be a Hotel Sales Manager?

Hotel sales managers must be excellent communicators and possess strong negotiation abilities. They should understand the nuances of hospitality operations, including occupancy rates and the importance of guest experience optimization. Hotel managers also need strategic planning skills and must have a knack for analyzing market trends. 

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Dedicated teams for every discipline

Career Group Companies is home to five highly specialized divisions, giving our clients access to the most exclusive and far-reaching network. Our family of brands allows us to tailor our approach for each search with teams focused exclusively on sourcing within their respective industries and fields.

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Corporate & Private Services

Career Group specializes in placements within corporate and private services and has dedicated teams focused in the sectors of administrative, finance and accounting, private services and household staff, hospitality, human resources, and legal services.

Fashion, Beauty & Luxury

Fourth Floor is the leading fashion recruiting firm in the country. We place the best and brightest talent in roles at top apparel, beauty, e-commerce, and luxury brands and retailers nationwide–in every department.

Creative, Marketing & Technology

The name Syndicatebleu is synonymous with passion, innovation, and expertise. As one of the leading creative, marketing, tech, IT, and sales recruiting firms in the country, we place highly skilled professionals at top companies across a diverse range of industries.

Executive Search

Career Group Search specializes in building executive teams. We place the highest caliber of talent in Director, VP, and C-level roles, with clients ranging from Fortune 100 companies to boutique startup firms.

Event Staffing

Career Group Events sets a higher standard for event staffing. We offer the most customizable approach to both large and small-scale event staffing. From corporate conferences to major sporting events, we handle the staff – so you can handle the show.