Complex Director of Sales & Catering - Luxury Hotel Group

Our client, a luxury hotel group, is seeking a Complex Director of Sales and Catering in Downtown Miami! This individual will be responsible for leading the sales and catering team across multiple properties, including setting and achieving the budget for room and catering sales. This position is responsible for setting the revenue-generating strategies for soliciting, booking, managing, and overseeing sales and conference service teams.

Responsibilities:
- Establish goals and guidelines for sales staff to ensure financial monthly obligations are met.
- Partner with operations/marketing to set annual sales and marketing plans, budgets, expenses, forecasts, strategies, and tactics to support revenue growth for rooms, food & beverage (restaurants, catering, etc.), and the Spa.
- Complete monthly reports, and forecasts as necessary.
- Overall responsibility for total group revenue strategies, implementation, and results; including group rooms, group food and beverage, meeting room rental, and other group revenues as assigned by the hotel and food and beverage.
- Represent the hotel in resolving complaints from groups and group attendees.

Qualifications:
- A minimum of 3 years of experience as a Director of Sales in a 4-star and above hotel with 350+ rooms with meeting facilities.
- A minimum of 5 years of hotel sales experience.
- Strong reporting and financial analytics skills.
- Experience in Group, transient, contract, and FIT segments.
- Experience as a catering and/or event sales manager preferred.
- Experience using Delphi or IVVY software preferred.
- Strong knowledge of Microsoft Office.

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Please submit your resume for consideration!