All Jobs

location

New York, NY

salary

$80,000

-

$85,000

employment type

Direct Hire

category

Hospitality

division

Career Group

Floor Manager - Reputable Restaurant Group

The Floor Manager will oversee all aspects of the food and beverage operations for our new restaurant. This role requires a leader who can manage day-to-day operations while ensuring the highest standards of quality and service. The ideal candidate will have a strong background in both front-of-house and back-of-house operations, with the ability to drive revenue, manage costs, and develop a team of professionals committed to delivering an exceptional dining experience.

Key Responsibilities:
-Operational Management:
-Oversee daily food and beverage operations, ensuring smooth and efficient service.
-Develop and implement standard operating procedures (SOPs) to maintain high service standards.
-Monitor and manage labor costs, food costs, and inventory levels.
-Ensure compliance with health and safety regulations, including food handling and sanitation standards.
-Staff Management:
-Recruit, train, and supervise staff across all F&B operations, including servers, bartenders, kitchen staff, and support roles.
-Create and manage staff schedules to optimize service and control labor costs.
-Conduct regular performance evaluations, provide coaching, and develop staff through training programs.
-Foster a positive and professional work environment, encouraging teamwork and continuous improvement.
-Customer Service:
-Ensure all guests receive outstanding service, responding promptly to any concerns or complaints.
-Monitor guest feedback and implement improvements to enhance the customer experience.
-Work closely with the front-of-house team to create memorable dining xperiences for guests.

Qualifications:
-Minimum of 5 years of experience in food and beverage management, with at least 2 years in a leadership role.
-Strong knowledge of food and beverage operations, including front-of-house and back-of-house management.
-Excellent leadership and team-building skills, with the ability to motivate and develop staff.
-Strong financial acumen, with experience managing budgets and financial performance.
-Exceptional customer service skills, with a focus on creating a positive guest experience.
-Ability to work in a fast-paced environment, manage multiple priorities, and adapt to changing circumstances.
-Proficient in restaurant management software and POS systems.

Required Skills:
-Staff Management
-Health and Safety Regulations Compliance
-Staff recruitment and training
-Performance Evaluation
-Team development and team building
-Compliance and Safety
-Feedback Analysis
-Customer Experience
-Adaptability
-Proficiency in Restaurant Management Software
-Problem Solving
-Strong Communication Skills
-Community Engagement
-Safety Procedures Implementation

Please submit your resume for consideration!

You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Apply