All Jobs

location

New York, NY

salary

$50,000

-

$60,000

employment type

Direct Hire

category

Customer Service

division

Fourth Floor

Customer Service Representative

Our client, a wholesale apparel company, is looking for a PLM & CRM Specialist to join their team in Manhattan!

Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Allocate all customer orders to the appropriate warehouses for fulfillment
  • Track inventory levels and inbound shipments to ensure smooth and timely order fulfillment

Qualifications

  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • Experience with ERP systems

Please submit your resume for consideration!

You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Apply