All Jobs

location

Miami, FL

salary

-

employment type

Direct Hire

category

Retail + Wholesale

division

Career Group

Purchase Order Manager - High-Growth Consumer Goods Brand

Responsibilities:

- Order Management
- Maintain a high degree of quality control and validation of the completed work
- Work to develop and improve processes around the following order entry steps:
- Process customer orders between systems, business partners, and customers, ensuring all necessary documentation is completed accurately and timely
- Review incoming orders for accuracy, contract compliance, and business guidelines
- Enter order, routing, and financial data in systems to ensure timely processing and shipping, delivering a high level of quality that minimizes the risk of delays
- Resolve order processing and invoicing issues, escalating when necessary
- When necessary, responsible for creating export documentation for international shipments to follow compliance regulations, including general and hazmat classified orders
- Work closely with Supply Chain Management to secure ocean, truck, and air freight where applicable.
- Assist in creating and training 3PL on new customer’s shipping and delivery requirement guidelines
- Assist in doing inventory reconciliation, and monitoring levels based on forecasted quantities against projected and actual sales
- Coordinate with warehouse operations in Jacksonville and Sweden to ensure orders are picked and packed, and work with them on updating manual paperwork for export, tracking, and booking transportation.
- Resolve any A/R issues and escalate when necessary
- Other projects as assigned
- Internal and external stakeholder support
- Engage cross-functional partners to drive sustainable process improvements
- Optimize Order Management metrics that will assist in improving productivity, efficiency, quality, and customer satisfaction
- Maintain customer data such as ship-to addresses and essential contact lists
- Coordinate and assist with internal questions related to order processing
- Perform duties and special requests as required by team leader and manager to ensure timely order processing and high customer service
- Ensure operating and quality standards are met based on service objectives
- Travel to Jacksonville warehouse as requested


Qualifications:

- Bachelor’s degree in Finance, Business, or related field
- 5+ years of experience with EDI order processing, invoicing, and data entry
- Experience with order processing systems; SPS Commerce and NetSuite preferred
- Excellent communication in both written and verbal forms
- Knowledge of EDI 850s, 855s, 856s, and 810s
- Ability to work in a fast-paced, performance-based environment and be a self-starter
- Experience with management of shipping vendors - FedEx, UPS, Freight Carriers
- Ability to prioritize, organize, and manage multiple tasks with great attention to detail and quality
- History of a strong relationship with the business delivering services/solutions to customers
- Curious mind with an ability to quickly learn new tools and processes
- Ability to manage multiple projects and priorities



You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Apply